Showing posts with label ist605. Show all posts
Showing posts with label ist605. Show all posts

Sunday, November 4, 2012

What I Learnt from #IST605's Library Tour

One assignment in this semester's IST605 is that each of the students visit four libraries (they could be anywhere, but not imaginary) and write a review for each of the libraries. There is a limited scope of the reviews, but basically you can write anything about the "librariness" of the libraries.

You can read my writing online, however, I am not particularly proud of mine. One of the most important reasons is that, compared to my initial enthusiasm, I didn't have a lot of time to actually do the tours, especially given my obsession with routine to do the same thing every day.

However, even just chose a number of really easy targets, I still learnt something about US libraries. As I mentioned before, I had some imaginations of what libraries in the US were like when I was in China. For example, I always imagined US libraries were, highly professional, well-managed, quite noisy, more bookless, etc, most of which are just the opposite to what's happening in China. Well, after the library tours, I realize that something are real for sure, but something are just my imagination.

Maybe the deepest impression I have is that, the libraries are really not that "bookless"; all the libraries I have visited in the US are still somewhat book-centered. Like I mentioned before, I am not saying that book-centered libraries are not good, but I am disappointed to see there are so many books in the libraries, which occupy the spaces that can be used in a more meaningful way otherwise. So it makes me thinking that reinventing a library is never easy, but it is extremely interesting.

In last week's 605, Jill asked an interesting question, what would you include in your library if you were designing/redesigning it? There were a lot of reasonable questions. However, I was thinking that there were so many factors to consider that we can never give the answer so easily. Especially when a library is renovated, one has a whole infrastructure based on which the new library will be constructed. For example, it's almost impossible to change the stacks of Carnegie Library. So what would you do?

(FYI, this picture was not taken from the Carnegie Library in Syracuse University. Picture from: http://www.library.gatech.edu/gtbuildings/GTVA-222.htm)

Moreover, what the library will look like is highly dependent on what it looks like and how the community perceives the library at present. In short, one actually needs so much more information to make an informed decision. Even though I hope that I am not overstating the value of assessment, because sometimes, grabbing a random idea and try it is something worth trying.

The last impression I have during the tours is that libraries are having totally different policies in terms of noise.

On the one hand, Bird Library is the noisiest library I have ever visited. This is an especially strong cultural shock for someone coming from China, because there is a huge pressure for everyone not to speak nearly in all Chinese libraries. Libraries are supposed to be quiet there. As a result, it's interesting that the percentage of Chinese students in Bird Library's quiet zone is actually much higher than other areas. For myself, I am bothered by all the noises as a library member; however, I think it's good as a library student.

It's equally interesting to see all the signs in Onondaga County Public Library telling people not to make phone calls (or eat and drink) in the library. Actually I am more surprised to see cases like this than those mentioned above, especially when there are so many excellent examples of how libraries divide zones to separate people with different needs, like University of Houston Library. Bird Library does an decent job, but I don't think the policy is implemented well enough. Maybe it's impossible to stop  people from talking in the quiet zone if you give them the right to talk in other areas in the library. So I am actually very interested to know more examples about the consequences of such policies.

Just like what Jill said in class, getting familiar with all the libraries is important for all librarians. Library tour should be an habit all librarians have.

Off the topic, Robert Dawson, a photographer, and his son, Walker, have been visiting public libraries across the US since 1994. Their blog is a must read if you want to know more about what libraries are like across the country.

Wednesday, October 24, 2012

QR code: a short pathfinder for #605thurs

LibSuccess Wiki's "QR Code" page: http://www.libsuccess.org/index.php?title=QR_Codes

I always think I am a fan of new technologies (I am becoming less so, btw), so after hearing about the fact that QR codes were being used by some libraries in 2010, the "QR Code" entry in LibSuccess Wiki was the first place where I got a lot of information about how QR codes are actually used in libraries.

Meredith Farkas. (2011, October 28). QR Codes Rock the Library on Your Phone. Sports. Retrieved from http://www.slideshare.net/librarianmer/qr-codes-rock-the-library-on-your-phone

Meredith is also the creator of the aforementioned LibSuccess Wiki. (Her blog is really awesome, BTW.) This presentation offers how libraries are using QR codes in a systematical way.

Michael J. Whitchurch. (2011). QR Codes and Library Engagement. Retrieved October 24, 2012, from http://www.asis.org/Bulletin/Oct-11/OctNov11_Whitchurch.html

Power to the Patron Q&A: BYU’s Michael Whitchurch on Mobile Trends in Libraries - The Digital Shift. (2011, November 10).The Digital Shift. Retrieved October 24, 2012, from http://www.thedigitalshift.com/2011/11/mobile/power-to-the-patron-qa-byus-michael-whitchurch-on-mobile-trends-in-libraries/

Brigham Young University's Harold B. Lee Library did a great job to implement QR codes in the library and share their experiences of these projects.

They used QR codes to conduct a library audio tour and to reserve learning rooms. The results indicated that the second function was used much more than the first. Visibility as well as user needs are the major reasons of the differences. 

Because when the library conducted the QR codes projects, the penetration of cellphones on the campus was only 14%, it's inevitable that QR codes could not be very popular (maybe it is still the case today). What impressed me was that the library learnt a lot from the "failure", for example, using a LibGuides page to offer QR codes instructions (this page cannot be found anymore), making QR codes more beautiful to attract students and other suggestions are mentioned in the resources. Also, it is important to think how to use technologies to add value to the library members as well as tracking the usage of these technologies. 

Failure itself is not bad at all. It's a true failure if we cannot learn anything from the past. Also, since using QR codes in the library is basically for free, the library won't lose a lot anyway.

There are also some practical guidelines for libraries to consider when they are using QR codes. David Fiander's blog post is a short but useful one. Using mobile friendly website, offering wifi in the spots where the library offers QR codes, using short URLs to make QR codes more user- and machine-readable are the most heavily discussed topics.

14 Million Americans Scanned QR or Bar Codes on their Mobile Phones in June 2011. (2011, August 12).comScore, Inc. Retrieved October 24, 2012, from http://www.comscore.com/Insights/Press_Releases/2011/8/14_Million_Americans_Scanned_QR_or_Bar_Codes_on_their_Mobile_Phones_in_June_2011

Report: QR code use rising in unexpected ways | Articles | Home. (2012, August 17). Retrieved October 24, 2012, from http://www.prdaily.com/Main/Articles/Report_QR_code_use_rising_in_unexpected_ways_12422.aspx

These are only two of the reports about usage of QR codes outside the library world. However, the decision made by the library about a specific technology is sometimes totally dependent on the bigger-world scenario. 

According to these reports, the usage of QR codes has been increasing since 2011. However, the increase of number sometimes doesn't mean too much. In the first report, .comScore reported that, in 2011, even after a huge increase, the total number of the people who scanned QR codes in their cellphones in June 2011 only represented 6.2% of all American mobile users. Is it worthy using a technology only used by such a small fraction of people? 

It's good to know that the number of people who know about or use QR codes is still increasing in 2012. But I am not sure whether the number can ever reach the critical mass or not. I don't want to predict the future -- librarians should be open to the future though. But I totally understand why some technologists don't think QR code has a bright future, for example, this "implementingqrcodesinlibraries.org" made by Aaron Schmidt is a perfect example. In principle, I don't think any technology requiring people to install an extra app can be very popular, not to mention that it can only be used on smart phones.

One more point is that, how many of you feel it embarrassing to stop and scan a QR codes on the street? I sometimes do.

Any ideas about using QR codes in libraries? Please share with me!